Data Protection Policy

This policy applies to any visitor (hereinafter "the Visitor") of the website https://protobrix.com (the "Website"), operated by Protomed SA (hereinafter also referred to as the "Data Controller"). 
During your visit, we may collect and process certain personal data concerning you (hereinafter the "Data" or "Personal Data"). 

We value your privacy, as well as the security and confidentiality of your Personal Data. 
We are committed to complying with all applicable regulations on personal data protection, including Regulation (EU) 2016/679 ("GDPR") and the amended French Data Protection Act of January 6, 1978. 

1. What data is collected and how? 

While browsing the Website, you may provide us with personal data, such as: 
- Identification data submitted through contact or inquiry forms (name, company, email, etc.). 
We also use analytics tools (e.g., Matomo) to better understand site traffic and improve the user experience. 
This data is anonymized. 
You may opt out of tracking through cookie preferences. 

2. Who processes the data? 

Data Controller: 
Protomed SA, 20 rue de Molsheim, 
F-67000 Strasbourg, France 
SIRET: 45201653800012 

Email: contact@protomed.fr 

3. Purpose and legal basis of processing 

We process your data for the following purposes: 
- Managing contact and support requests (legitimate interest or pre-contractual measures) 
- Newsletter subscription management (legitimate interest) 
- Order and billing management (contractual necessity) 
- Site traffic analysis (with consent via optional cookies) 

4. Who receives your data? 

Your data may be shared with: 

- Authorized employees of Protomed SA 
- Our technical partners (e.g., hosting providers, developers, consultants) 
- Public authorities, if required by law or in legal proceedings 
We do not sell or transfer your personal data to third parties without your consent. 
Aggregated and anonymized data may be used for analytics. 

5. Data security and retention 

We implement technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure. 
Data is stored on the Odoo platform, hosted in the EU, and only accessible to authorized personnel. 
Data is retained for up to 3 years after the last contact. 
Cookie data is stored for a maximum of 13 months. 

6. Your rights under GDPR
You have the right to: 

- Access, rectify, or delete your data 
- Object or request restriction of processing 
- Withdraw your consent at any time 
- Port your data 
- Define post-mortem data instructions 

To exercise your rights, contact us at: contact@protomed.fr 

7. DPO Contact & Complaints 

For any question or to exercise your rights, contact our Data Protection Officer (DPO) at: contact@protomed.fr 
You may also lodge a complaint with CNIL, the French Data Protection Authority (www.cnil.fr). 

8. Changes to this policy 

This policy was last updated on 8 july 2025. Any updates will be posted on this page.


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